It continues to be a very busy but successful 2017 for the Surgery.
Despite the well-publicised financial issues within the NHS, we continue to grow and be an attractive surgery for patients to join and Doctors and staff to work for. In the last 12 months another 400 patients have joined us.
In response we continue to recruit new Doctors, with Dr Sophie Henderson, the latest to join us and invest heavily in our existing staff, upskilling many of them and recruiting new members to backfill.
However, continuing to provide the highest level of service in tough financial times requires your help as well. Please help us to help you by attending your appointment or cancelling in good time for us to re-book them.
This year we are doing a big push on wastage within the NHS, particularly prescriptions, so please only order what you really need.
Finally, continuity of care is really important and staying with the same Doctor will give you the best outcome. If it’s genuinely urgent then you will get a same day appointment, but if it can wait for your Doctor, then please say so.
Yorick O’Nyons – Practice Manager