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Mylor News

 

MYLOR SURGERY

Change to appointment booking

From December booking Mylor appointments will change to be consistent with all our other patients.

All Mylor appointments will be triaged by a GP before your face to face appointment is booked.

When ringing Trescobeas Surgery you will be given a 30 minute window when the GP will call you on your number of choice to discuss your case.

The advantages of this are:

  1. Urgent cases are dealt with much quicker.
  2. The GP can tailor your appointment length to your issue.
  3. Many cases can be dealt with over the phone meaning you don’t have to attend surgery. This better utilises Mylor appointments and reduces the wait to be seen.
  4. Things such as intimate examinations cannot be done at Mylor. The GP may not know this until they speak to you. Through triaging these conditions can be identified and directed to where we can do them.

Clinic times and amount of appointments offered will remain the same. This is about offering a better clinical service not reducing GP and Nurse time.

From 3rd December, patients who wish to be seen at Mylor should ring Trescobeas Surgery on 01326 315615,

The Doctors and Staff all value the Mylor Surgery and hope this change will offer a far safer service to all our patients.

 

 



 
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