This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


There are two types of prescription, acute and repeat:

Acute Prescriptions

Acute Prescriptions- are issued by the doctor in the short term only. A re-issue of an Acute will require a TCB with your doctor and may well take up to 5 working days to issue. They do NOT appear on your Counterfoil.

To order Acute Prescriptions please see the instructions below

Repeat Prescriptions

Repeat Prescriptions – are issued when the doctor is happy that the medication is working and can now become a Repeat. These WILL appear on your counterfoil. They can be issued without a TCB with a doctor and within 3 working days.

To order Repeat Prescriptions please see the instructions below

Ordering Your Prescriptionpill_bottle

To order your Repeat Prescriptions you can:

  1. Drop the counterfoil into the prescription box located in the surgery foyer
  2. Send your counterfoil by post. Include a stamped addressed envelope if you want us to send it to you.
  3. Order online. Follow the link at the top of this page to complete a simple registration.

To order your Acute Prescription you must book a Telephone Call Back (TCB) with your doctor.

Advice and top tips

Order in time – Allow 3 working days to  process your order

Only call for non-urgent prescriptions or queries in the mornings

Repeat Dispensing

There are certain criteria which need to be met:

  1. It is ONLY suitable for patients on a limited number of stable medication
  2. Patients must use the same Pharmacy every time. 
  3. A patient can have up to a maximum of 3 months of medication at one time.
  4. If the patient pays they MUST still pay for each month’s worth.
  5. It is NOT available to dispensing patients – Mylor.

Drug Therapies 

Certain drug therapies require regular monitoring - blood tests etc.  Most are initiated by the hospitals who will have explained the monitoring requirements to you. However, much of the actual monitoring will be carried out by your surgery. It is therefore absolutely necessary that you respond and come in for your tests when called. Failure to do so could compromise your health.

Medication Reviews

We are not permitted to continue to prescribe medication indefinitely without a review. Therefore when asked to attend a review please do so. Failure to do so may well lead to us having to cease prescribing the medication. 

This is an issue of safety and is extremely important.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website