Latest News

NEWS

We have been advised that we should prescribe monthly scripts (28days) by electronic repeat prescribing. 


Would you like to recieve SMS or Email for appointment reminder/ results or any other communication.

YES or NO please complete this form by clicking SMS/Email consent form


Dear Patients,

In recent weeks there has been a great deal of publicity about general practice and their desire to avoid seeing patients; this isn’t the case.

Our reception team are coming under a great deal of pressure and downright rudeness from some patients, and we see a need to clarify what happens when you speak to a member of our reception team.

Our reception team are experts at ‘signposting’. They don’t direct you elsewhere so that we can avoid seeing you. Our reception team will ask what the problem is, no matter why you want an appointment. They aren’t nosey, and they’ve undoubtedly heard it all before. They ask you about your problem because they want you to have the most appropriate appointment in the quickest time possible. If you’re telling us that you have severe chest pain, we don’t want you waiting a few hours to see us; we want you to call 999. This happens more frequently than you might think.

*Please note* our receptionists are not allowed to book face to face appointments directly with a GP. All GP appointments have to be triaged by one of the Doctors first. Please do not blame the receptionist for this, they are working to the Partners' instructions.

You might want to see your usual GP because you like them and feel they know you and your medical history. But if you want or need to see a GP sooner than their first available appointment, you will have to speak to a different GP; they will be able to see your records. 

Sometimes you might want to see a GP for something that one of our nurses does routinely.

We’re encouraged to send people with a cold, diarrhoea or other minor ailments to the pharmacy.  Again, this isn’t because we don’t want to see you; this is because having minor ailments dealt with at the pharmacy means we have more appointments available to deal with suspected cancers, mental health problems and chronic conditions.  111 should be your first point of contact with suspected COVID symptoms.

In short, each one of our team became part of the NHS family because we want to help our patients, so please don’t feel that we don’t want to see you. Sometimes we can get a quicker, more appropriate result for you by asking you to see someone who isn’t your usual GP.

Thank you

Sue Uglow

Practice Manager, Trescobeas Surgery


NHS bowel cancer screening is only offered to people aged 55 or over, as this is when you're more likely to get bowel cancer:

  • if you're 55, you'll automatically be invited for a one-off bowel scope screening test, if it's available in your area
  • if you're 60 to 74, you'll automatically be invited to do a home testing kit every 2 years
  • if you're 75 or over, you can ask for a home testing kit every 2 years by calling the free bowel cancer screening helpline on 0800 707 60 60

Mental HealthAs a surgery we take Mental health very seriously, did you know we have a mental health page? - Click here
If any of our registered patients has any concerns about there mental health please phone reception Monday-Friday 8am-11am or complete a E-consult

B12 Update

During the Coronavirus crisis we are reviewing our B12 protocol - if you normally receive B12 injections, we have attached below our updated information


Useful Links:

https://www.cornwall.gov.uk/health-and-social-care/mental-health/mental-health-safety-plans/

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website