The practice has a “No News is Good News” policy on results. Only if there is action required will we contact you.
If you call in about a result, the reception staff can tell you if the result has returned and whether the doctor has seen it. They can tell you any comments the Doctor has made or whether they intend to take any further action.
Should you require any further information you will be given a Telephone Call Back with the doctor who ordered the test.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.