Patient Participation Group

Ensuring that we meet our patients’ expectations has always been very important to us and we are keen to identify all areas where we can further improve our services.

To help achieve this we have established a Patients Participation Group (PPG); the aim being to listen to your views, share ideas and directly involve our patients in shaping the range and quality of services we provide.  The group is made up from registered patients with the practice.

The group meets regularly with practice staff and clinicians to support the practice in delivering a high quality of care and service delivery.  In addition to regular formal meetings it engages with practice staff in support of specific projects such as the role out of new services and technology.

Members of the PPG are also engaged with the wider NHS Integrated Care System for Cornwall and the Isles of Scilly.  Examples include the Falmouth and Penryn Primary Care Network, the Central Integrated Care Area PPG umbrella group and the Central Integrated Care Area Board.

WE NEED YOU

JOIN OUR PATIENT PARTICIPATION GROUP

Patient Participation Group (PPG), what is that I hear you say?

We are a group of patients working together with the practice clinicians and staff to improve our GP practice services for everyone – Join us! We welcome all practice patients and carers of registered patients to share their ideas, skills and enthusiasm. We endeavour to represent the widest spectrum of the current patient population as possible.

We have set meetings four times a year or as appropriate. In addition we collaborate with the practice on particular projects such as the introduction of a new service or technology.  We act as a sounding board and provide feedback to help achieve better outcomes for patients.  We are not a lobbying or complaints vehicle, but we are a constructive friend.

So, if you interested in contributing to the health of the community and have a few hours (not many) to spare over the year please contact us.  Currently, we are specifically looking for volunteers from the general Falmouth area.  If this is of interest please contact the reception in the first instance.

PPG Minutes 19 3 2024

PPG AGM Nov 23

PPG Minutes 27th June 23

PPG MEETING 22ND March 2023

PPG AGM Nov 2022 Minutes v2

PPG Meeting April 2022

PPG Meeting November 2021